Video: Defining Services for a Service Catalog


Defining Services for a Service Catalog

Faced with continued cost pressures, as well as growing business unit demand for new services and higher service levels, IT is about to make a transformation. IT is having to align their services with the needs of the business, develop standardized process and improve overall internal customer satisfaction. Arguably the most important tool to deliver these demands is the Service Catalog.

What you will learn:

  • How to progress your Service Catalog project
  • How to design & define your service offerings
  • Advice on getting customers involved in the project
  • Practical help on structuring the services and offerings

Watch this exclusive video now! >>


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