Are the maintenance and administration overheads crippling your
Is your ITSM solution so heavily customized you simply can’t face
Does your ITSM solution lack the flexibility you need to drive and
agile IT department?
If the answer is "Yes," you need
to seriously consider replacing your ITSM solution in order to give the
business what it needs. In this on-demand webinar, independent industry expert
Karen Ferris shares her experience of when and why you should consider
migrating to a new ITSM solution. Karen will be joined by Barry Crosby (Solutions
Consultant, Axios Systems) and Clive Keylard (University of Canterbury) who
will discuss how Axios helped them improve their ITSM by migrating to assyst.
Karen Ferris Bio
Karen Ferris is an internationally acclaimed service management professional with a reputation for providing both strategic and practical advice, assistance and insights for organizations in their implementation and maintenance of efficient and effective service management. She has worked as a service management practitioner, trainer, consultant and manager since 1994 and has helped many organizations develop and deliver their service management strategies.
Now Available On Demand
What you will take away:
Drivers for replacing you current ITSM solution
People, process and technology decisions that need to be made