Forrester highlights some of the key benefits of an ITSM SaaS solution as:
  • Subscription-based pricing that lowers total cost of ownership, initially
  • Simple implementation and upgrades that minimize staff effort
  • Reduced support needs
  • Greater opportunity of use
  • Higher user satisfaction
To learn more about how assystSaaS can bring these benefits to your organization! Please take a moment to access the resources below:
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Market Overview:  SaaS IT Service Management Tools

Axios Systems is delighted to be included in Forrester Research’s February 2013 market overview for SaaS IT Service Management (ITSM) tools.  The report assessed 21 ITSM vendors and divided their solutions into target markets, enterprise, upper midmarket, and lower midmarket, listing assystSaaS in the enterprise  group.