When planning service delivery, your initial focus should be on creating an overarching IT service portfolio that aligns with stakeholder requirements and expectations.

Then, in order for the business vision to be fulfilled, you must architect the Service Catalog for optimal uptake.

Learn how to:

  • Conduct a needs analysis
  • Simplify service descriptions
  • Reveal IT’s value with greater uptake

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Designing or redesigning a Service Catalog?

Service Catalog: how to improve usability

The 5-step guide to increasing self-service ROI

Axios Systems
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Service Catalog usability