In this webinar, George Spalding, Executive VP at Pink Elephant, talks about how a service catalog can help you increase your ITSM maturity, and shares some of the secrets of a successful implementation.

Joe Beighley, Business Solutions Consultant at Axios Systems, shows you how a service catalog works from the business perspective, and how IT can quickly deploy a catalog that takes strain off the service desk and releases IT resources for innovation.

What you will learn:
  • How a service catalog can help you get to the next level of IT maturity
  • Tips for successful implementation of a service catalog that delivers savings for IT and value for the business
  • How a service catalog improves IT operational efficiency and business user productivity

Register now for access to the webinar recording and George's slide deck
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George Spalding Bio

George Spalding is one of North America’s most insightful and engaging IT Service Management and support experts. In addition to his decade-long commitment to improving the industry, George co-authored the ITIL V3 Continual Service Improvement volume and spent several years as a consultant to the White House, the Smithsonian Institute and the FBI.