In this webinar, George Spalding, Executive VP at Pink Elephant, talks about how a service catalog can help you increase your ITSM maturity, and shares some of the secrets of a successful implementation.
Joe Beighley, Business Solutions Consultant at Axios Systems, shows you how a service catalog works from the business perspective, and how IT can quickly deploy a catalog that takes strain off the service desk and releases IT resources for innovation.
What you will learn:
How a service catalog can help you get to the next level of IT maturity
Tips for successful implementation of a service catalog that delivers savings for IT and value for the business
How a service catalog improves IT operational efficiency and business user productivity
Register now for access to the webinar recording and George's slide deck
George Spalding Bio
George Spalding is one of North America’s most
insightful and engaging IT Service Management and support experts. In addition
to his decade-long commitment to improving the industry, George co-authored the
ITIL V3 Continual Service Improvement volume and spent several years as a
consultant to the White House, the Smithsonian Institute and the FBI.